According to kandola and fullerton free download as word doc. Effects of workstation diversity management on executive effectiveness. Pdf on jan 1, 2016, tinuke fapohunda published workplace diversity. Managing the mosaic developing strategies 2 by fullerton, johanna, kandola, rajvinder isbn. This qualitative study considers how contextual factors influence diversity management implementation in different retailing. Managing the mosaic developing strategies kandola, r. The chapter presents an analysis of qualitative and quantitative evidence from two field studies, which were. Institute of personnel and development this second edition has been thoroughly revised and updated to incorporate the latest research in the area. Author ob posted on categories culture in organisations, groups and teams in organisations, organisational environment, perceptions in organisations tags diversity, diversity management, equal opportunities, fullerton, government, kandola, legislation, managing diversity post navigation. According to kandola and fullerton 1998, the basic concept of managing diversity accepts that the workforce consists of a diverse population of people. Hi could someone please tell me something abit more about the kandola and fullertone model used by businesses for equal opportunity and diversity management, im abit confused because when ever i go on the internet i get al lsorts of different answers and dont know which one is the exact model. Kandola and fullerton 1998 and theoretical explorations e. It contributes by presenting an empirically tested typology explaining the extent to which the activities of the strategic and operational level hrm are reactive or proactive in light of four different diversity management paradigms.
Evidence from kuwaiti companies oualid abidi, halil zaim, dina youssef. To this end, equal opportunities initiatives have been distinguished from diversity management strategies kandola, fullerton and ahmed, 1995. To speak of diversity management means to understand that there are some differences among people and that these differences, if they are managed. According to kandola and fullerton diversity business. This chapter introduces a workshop designed to encourage participants to explore the variety of dimensions along which individuals differ and the ways in which diversity within a workforce can be effectively managed. This is because employees are required to learn about diversity so diversity becomes one of the top priorities within the organisation. In this paper the management of cultural diversity is discussed with the focus on.
They cannot be named, but without their input this book would not exist. Diversity is in, much to the dismay of defenders of the past, the likes of arthur m. The key to diversity management hinges on strategic thinking and peoplecentred policies. Managers traditionally see cultural diversity in the workplace as a problem to be. Managing cultural diversity integration values and. More than just an empty slogan, personnel management, november. Pdf discourses and practices of diversity management in. Diversity and its impact on organizational performance. Abstract this study applies a sociological lens to the study of the impact of gender diversity management in the uk, a topic that has oft been relegated to the field of management science despite its pertinent sociological impl. While diversity management is an approach that revolves around employees, the. Pdf discourses and practices of diversity management in the. Informational diversity refers to diversity of background such as knowledge, education, experience, tenure and functional background. Lorbiecki and jack 2000, little is known about diversity management in practice in britain. Data was collected using both primary and secondary.
Benefits and challenges of workplace diversity management. Global diversity management oxford research encyclopedia of. It then puts forward a detailed model of diversity based on flexiblility, an empowering culture, universal benefits and businessrelated. The popularity of some diversity categories over the others coupled with the implicit pecking order of diversity strands re.
College park building suite 700 fullerton, ca 92834. If designed and implemented properly, effective diversity management can give support for key organizational development initiatives agocs and burr 1996. Individual differences or social group characteristics, employee relations journal, vol. The primary research was based on the work of kandola and fullerton 1994 and included questionnaires and interviews with seven human resource directors. Diversity management is likely to increase the representativeness of minority groups in workplaces.
Tthis is similar to kandola and fullertons views on diversity management. Liff, 1999 and, more recently, the concepts of inclusion and diversity have been delineated bendick. One of the most influential and wellreceived definitions of diversity management in the uk is given by kandola and fullerton 1998 p7. The uk version of diversity management has been extracted from rajvinder kandola and johanna fullerton s 1998 book, diversity in action. An investigation into the business case of equality and diversity practice in smes. The uk version of diversity management has been extracted from rajvinder kandola and johanna fullertons 1998 book, diversity in action. The primary research was based on the work of kandola and fullerton 1994 and included questionnaires and interviews with seven human resource. For example, minority opportunitybased diversity and. It then puts forward a detailed model of diversity based on flexiblility. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002.
Effect of diversity management on performance of technical. Hence, management should be involved more in the decisionmaking process in order to fully understand and effectively implement diversity management. Benefits, challenges, and the required managerial tools 2 advantages. Although there are now a number of good practice guides johnstone 2002. Should managing diversity be seen as an attack on, or a contribution to, attempts to achieve greater workplace equality. Diversity management is a means of managing customer and employee differences for the benefit of the organisation. Managing the mosaic,which is aimed at practitioners. I feel very honoured that you showed me such confidence. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. Managing diversity has its origin in the usa kandola and fullerton 1994, but has now become a strategic business issue for organizations worldwide wilson. Stereotypes abound in society and these are obviously carried to the. On the other hand, there are widespread policies and management practices which are still focussed, in many organisations, on what is seen as the average worker. Kandola and fullerton 1994 have brought the concept of cultural diversity management to the uk and ireland as the eu workforce became more multicultural with a first explorative study within the local workforce. Diversity management and human resource management the outcomes of diversity management have been widely discussed in literature.
Reviews us practitioner literature and us and uk research on the operation of equal opportunities policies. Dissertation the effect of diversity management in the. Managing cultural diversity integration values and management. Managing diversity through human resource management. Managing diverse groups is now perceived as an important management skill. Following their research the cipd published a report on diversity management in 1999. Involvement of stakeholders in diversity management. Organisational leaders and the leaders of diverse teams, thus, play a crucial part in assuring that diversity becomes. The equal opportunities and managing diversity approaches. Kandola and fullerton 1994 conveys that diversity management rests on the. Abstract this study applies a sociological lens to the study of the impact of gender diversity management in the uk, a topic that has oft been relegated to the field of management science despite its pertinent sociological implications.
Devolution of responsibility for people management is a central theme of hrm storey 1992 and of diversity management as well kandola and fullerton 1994. The most important phrase on the statement is process. The diversity consists of visible and nonvisible differences such as gender, race, disability, etc. While diversity management certainly emphasizes equality and nondiscrimination, these are theoretically subordinate goals, they are means to achieve more efficiency. Diversity and equal opportunity kandola and fullerton model. Kandola and fullerton 1998 have shown that within workforce there are different types of individuals with different characteristics through managing diversity approach. Managing diversity has its origins in the usa kandola and fullerton 1994, but has now become a strategic business issue for nearly all organizations. The impact of cultural diversity on team management. The objective of this research study was to establish the effect of diversity management on performance of technical university of mombasa. Diversity management and its impact on hrm practices. Critical turns in the evolution of diversity management.
To achieve these objectives, the study used a questionnaire and an interview guide to collect primary. Pdf managing diversity through human resource management. Everyday low prices and free delivery on eligible orders. Suggests that there are two distinct strands to managing diversity approaches. Presents the findings of a research project which analysed diversity management approaches, and in particular the ethnic minority policies of international hotel chains operating in san francisco. Pdf effects of workstation diversity management on. According to kandola and fullerton 1998 diversity means visible and nonvisible differences of people such as sex. Drawing on indepth research into almost 500 organisations, this revised and updated text offers evidence of the evolution from traditional groupbased equal opportunity policies towards inclusive strategies focusing on the individuals own contribution.
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